I always try to stay on top of what’s happening in SaaS. Well, it’s part of my job.
But when I first saw these stats from VentureBeat, I had to pause:
Only 4% of SaaS companies ever reach $1M ARR.
Only 0.4% make it to $10M.
I was surprised but not surprised at the same time.
Surprised, because in a world where funding rounds make headlines and “hockey stick growth” is the goal, you’d think more companies would make it.
Not surprised, because in my 17 years of experience, I’ve seen firsthand that scaling isn’t just about reaching product-market fit (PMF) or raising capital.
It's also about evolving GTM to drive repeatable, efficient growth.
The “SaaS Valley of Death”
Most SaaS companies get stuck between early traction and predictable, scalable revenue growth.
At this challenging phase - the "SaaS Valley of Death”- they experience:
CAC exceeding revenue, making scaling unsustainable.
Longer sales cycles, forcing a GTM reset.
Market saturation, demanding smarter segmentation and positioning.
GTM inefficiencies, leading to inconsistent growth.
Some companies push through. Most don’t.
Which raises this question:
What do the best SaaS companies do differently?
The companies that break through don’t just do more of what worked at $10M ARR.
Here’s what they do instead:
1- Sales moves from repeatable to optimized and scalable
Scaling isn’t just about repeating what worked but about maximizing efficiency.
The best companies:
Optimize deal velocity, conversion rates, and CAC payback.
Work seamlessly across sales, marketing, CS & product to drive effective growth.
2- Customer success becomes a revenue driver
Growth = New customers + Retention + Upsells + Cross-sells
And think about this:
Acquiring new customers is much more expensive than retaining them, so companies keep the churn rate at 4% or below to protect revenue.
Let me give you an example:
Let’s say 500 customers generating $100,000 in MRR and the churn rate is 5%.
So, reducing churn by just 10%, from 5% to 4.5%, means retaining 25 more customers annually and adding $360,000 in additional annual revenue.
Yes, without acquiring a single new customer.
3- Balancing growth & profitability - The Rule of 40
Everyone talks about efficient growth these days - doing more with less.
But in reality, SaaS companies should aim for a combined growth rate + profit margin of 40% or more.
If your CAC & CAC payback are too high, you should refine ICP, GTM motion, pricing, and sales efficiency to improve profitability.
**If you want to dive deeper into GTM motions at different stages of growth, check out my previous newsletter.
4- Data-informed GTM execution
The best companies identify the most efficient pipeline sources and double down on them.
But they also know that not everything can be measured, and even measurable data doesn’t always show true cause and effect.
Simply put, data matters, but so does your common sense.
5- Continuous improvement to stay competitive
GTM isn’t a one-time effort. The best companies evolve their GTM based on how the market is changing and how & why buyers are making decisions today.
Simplify first
Everyone wants a scalable GTM. But here’s the thing:
Scaling your GTM is about subtracting first, adding second.
So, instead of adding more tactics, budget, or headcount, you should stick to the basics:
Stop chasing every segment and double down on your highest-value ICP.
Narrow your messaging instead of trying to appeal to everyone.
Cut ineffective marketing channels & tech stack.
Fix the marketing and sales silos.
And more…
Because at scale, complexity gets in your way. And doing less usually means growing faster and smarter.
Between the lines
Speaking of staying on top of what’s happening in SaaS, Wynter recently interviewed B2B executives about how their approach to vendor research is changing.
Here's what stood out to me:
→ “Dark social" dominates (72%)- Buyers now start their journey in private communities and peer groups, long before using Google or review sites.
→ Reddit is rising as a trusted source- 12% of B2B leaders turn to Reddit for unfiltered insights, with many believing “Reddit reviews are more honest than G2.”
→ AI usage in vendor research skyrockets- In 2024, nearly 0% of C-suite executives used AI in vendor research. In 2025, it’s already around 20%.
Why should you care?
To scale quickly, your GTM needs to adapt just as fast to shifts in buyer behavior.
And in my experience, this adaptability is one of the biggest yet often overlooked competitive advantages in SaaS today.
Thanks for reading & see you next Saturday!
Alon
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